Privacy Policy

Last updated: January 2025. This policy explains how Rodavia collects, uses, and protects information when you browse the website or submit booking requests.

Information We Collect

When you fill out a booking form, we collect your name, email address, phone number, travel dates, and any specific requests you include. This data is necessary to process your inquiry and connect you with local rental providers in Morocco.

The website uses cookies to remember your language preference and analyze traffic patterns. Session cookies expire when you close your browser; persistent cookies remain until you delete them or they reach their expiration date.

How We Use Your Data

Personal details submitted through contact or booking forms are shared with rental partners who can fulfill your request. We send confirmation emails and may contact you if we need clarification on pickup location, vehicle type, or travel dates.

Analytics tools track page views, session duration, and navigation paths to improve website structure. These services collect anonymized data; no personally identifiable information is stored in analytics reports.

Third-Party Services

The booking widget on this site is operated by a third-party platform that processes reservation requests. When you submit a form through that widget, their privacy policy applies. Rodavia does not control how external platforms handle data after you leave our domain.

Payment processing for advance booking payments is handled by external providers. We do not store credit card numbers or full payment credentials on our servers.

Data Retention and Security

Booking inquiries are kept for twelve months to handle follow-up questions and service improvements. After that period, records are archived or deleted unless legal obligations require longer retention.

We implement standard security measures-encrypted connections, access controls, regular backups-to protect stored information. No system is completely immune to breaches, but we monitor for unusual activity and update protocols as needed.

Your Rights

You can request a copy of personal data we hold, ask for corrections, or request deletion by contacting us at [email protected]. We respond to such requests within thirty days. If you disable cookies in your browser, some website features may not function properly.

Contact

Questions about this policy or data handling practices can be sent to [email protected] or by phone at +212 524 897 261. Our office is located at 67 Avenue Hassan II, Gueliz, Marrakech 40000, Morocco.